THE ROADMAP

TO ACCELERATE YOUR DIGITAL EXPERIENCE JOURNEY

Our matrix clarifies the digital journey

Using our 6 layers matrix will help you develop a clear view on how to organize your customer and employee journey and what kind of analysis should be performed to measure your innovation. The purpose is to have a clear journey to improve your digital capabilities, meet your customers expectations, digitalize your operations and create great experiences.

A step by step process

 

Our methodology includes 5 key steps to build customer and employee centric organizations.

The principle of our approach is to think in a new box to co-create around the best solution while using a user/customer centric approach.

Design your digital experience journey

Our experts helps organizations design a clear journey and how to take advantage of digital technologies. We provide a consistent approach to measure and organize your experience towards digital transformation.

1 – TREND WATCHING Understand the Digital Maturity and Customer Expectations of your industry   2 – WORKSHOPS Understand the Business Model of your organization   3 – MATURITY AUDIT & MONITORING Measurement of your organization’s Digital Maturity based on 2 key axis : Digital Capacity and Leadership Capacity
4 – TRANSFORMATION ROADMAP Planning of your organization’s Digital projects 5 –PROJECT MANAGEMENT & CONTROL Management of your day-to-day projects activities: tracking progress, stakeholder reporting, managing change and people to ensure a smooth digitalization.

1. TREND WATCHING

Understand, anticipate and innovate around your industry customer expectations.

Insights and ideas by looking for digital global innovations.

Our experts will dive into a active online database containing hundreds of trends and thousand digital innovations cases. We will create insights on how to take advantage of digital  and business model innovation in your field.

Key Trends

Identification of key digital trends impacting your organization (Societal, cultural, regulatory, technology & socioeconomic trends)

Industry Threats

Identification of substitute products and services, new entrants (disintermediation), competition  and stakeholders

Personas & On-line Audience Analysis

Understand your key audiences, their journey and what they expect

2. WORKSHOPS

Understand the Business Model of your organization.

Our Design Thinking Driven Methodology to Realize Your Technological Innovations

Our workshops helps organizations design a clear view on how to take advantage of digital technologies and direct them towards the innovations they need to focus on. We also provide a consistent approach to measure and organize your journey towards digital transformation.

Part 1 : Business Model Workshop

Analysis of key digital trends impacting your business model. Ideation for new business models and innovative solutions.

Part 2 : Ideation & Co-innovation

Identification of technological opportunities, substitute products and services, disintermediation…: .

– Identification of the current process and issues

– Ideation for new business model & digital innovations

– process analysis, data mapping, customer journey analysis

Part 3 : Defining a first transformative vision or Proof of Concept

Expressing your vision and defining a strategy to reach it. We will keep the vision specific enough to give your employees a clear direction, while giving them the flexibility to innovate and co-create on a first proof of concept.

3. MATURITY AUDIT & MONITORING (optional)

Measurement of your organization’s Digital Maturity based on 2 key axis : Digital Capacity and Leadership Capacity

Knowing where you stand on your digital journey

Our maturity audit will give you a score on your digital capabilities and will identify the gaps and opportunities you need to organize your journey towards digital innovation. We will also ensure a continuous measurement of the evolution of your digitalization.

Digital Leadership

Identification of people, their skillsets, their enthusiasm to change, your leadership. roles and responsibilities, project governance, resource allocation and methodologies.

Digital Experience

Analysis of your digital assets (platforms), your products & services and all the touchpoints between your organization and your customers/users.

Digital Intelligence

Understand how you make strategic decisions based on solid data and advanced analytics.

4. DIGITAL INNOVATION ROADMAP

Prototyping and validation of your technological innovations

Development of your innovation Roadmap

Validate the assumptions on:

  • The whole or part of the process
  • Personae’s needs & pains
  • One or more “solutions” (or technologies)
  • Maximize value with an iterative lean & agile approach

Prioritization

Identification of all the digital opportunities that will support your strategic goals.

Evaluation

Analysis of your digital opportunities and all the touchpoints between your organization and your customers/users.

Roadmap

Building an actionable roadmap based upon prioritization, evaluation, dependencies, people, their skillsets, their enthusiasm to change, budgets, and strategic impact.

5. PROJECT MANAGEMENT & DEPLOYMENT

Management of your day-to-day projects activities: tracking progress, stakeholder reporting, managing change and people to ensure a smooth transformation.

Full project management lifecycle.

Our agile approach, will help you plan your projects, manage new and evolving user requirements. Our experts know how to successfully plan, run and control digital innovations.

We can also manage your day-to-day projects activities: tracking progress, stakeholder reporting, managing change and people to ensure a smooth digitalization.

Project Management

Select the solution that fits best your level of project management maturity and support your current processes.

Project Management Methodology Implementation

Improving project management or digital production by putting new methodologies at your service (Agile, Lean & Dev Ops).

Digital Innovation Portfolio Management

Screen and align your digital innovations with your strategic objectives.

Ready to start a digital innovation?